Responsible Gaming
Gambling should be entertainment you choose and control. These are the rules we ask every ZELLOBET player to follow.
18+ only
ZELLOBET accounts are for adults aged 18 or over. Accounts found to belong to minors are closed and any balance is returned through our support process.
Set a budget before you play
Decide in advance what you can afford to spend and treat it as the cost of entertainment. Never gamble with money set aside for rent, food, bills or debts.
Time limits
Take regular breaks and keep track of how long you play. If a session has stopped being enjoyable, stop for the day.
Never chase losses
Increasing stakes to recover a loss is the most common way players get into difficulty. Results are random and past outcomes do not predict future ones.
No guarantees, no systems
No strategy, prediction service or paid tip can guarantee a win on a slot or casino game. Anyone offering one is misrepresenting how these games work.
Do not play under the influence
Alcohol and strong emotion both make it harder to keep to a plan. Avoid play when you are upset, under pressure or using substances.
Warning signs
- Spending more than you planned, or returning to win back losses.
- Hiding your play, or borrowing money to fund it.
- Feeling anxious, irritable or low when you are not playing.
- Neglecting work, study, family or sleep because of gambling.
Controls and account closure
If you want a break, a limit on your play, or your account closed, contact our support team from inside the platform or through the contact page. Requests to suspend or close an account are actioned by our team; a closure you request yourself should always be treated as final.
Independent help
Support organisations are independent of ZELLOBET and will not share your details with us.
- Gamblers Anonymous – local and online meetings
- GamCare and similar national gambling-support helplines
- Your national gambling regulator's self-exclusion register, where one exists
- Your bank's card-blocking tools for gambling merchants
Where ZELLOBET is available
ZELLOBET does not claim to be authorised in every country. It is your responsibility to confirm that online gambling is legal where you are before you open an account. We may restrict or close accounts that access the platform from a jurisdiction where we do not offer our services.